Last Updated: September 30, 2025

At Veyora Lifestyle, we aim to provide a smooth and transparent shipping experience. As a dropshipping business, we partner with trusted third-party suppliers who handle the fulfillment and shipment of your orders. Please review the following details carefully to understand how our shipping process works.

1. Shipping Coverage

We currently ship only to Australia and New Zealand. Please note:

• We do not ship to any other international locations at this moment.

2. Shipping Costs

Free shipping is available on all orders to Australia and New Zealand. No additional shipping fees will be added at checkout.

3. Customs, Taxes, and Duties

As a dropshipping company, Veyora Lifestyle is not responsible for any customs duties, GST, import taxes, brokerage or clearance fees, or additional charges that may be applied once your order reaches its destination. These charges are the recipient’s responsibility (importer of record). For details about potential fees, please contact your local customs authority before placing an order. If a shipment is returned or destroyed due to unpaid charges or refusal, any associated costs are the customer’s responsibility.

4. Order Processing & Handling Time

Processing Time: 1–2 business days (Monday to Friday). Orders are processed by our suppliers directly after receiving your payment confirmation. Order Cut-Off Time: 14:00 (GMT+01:00) Central European Time (Amsterdam).

5. Transit Times

Important Notes:

• Delivery times are estimates and do not include order processing time.

• The estimated delivery time (processing + transit) is typically 6–12 business days.

• Transit times may vary depending on factors beyond our control, such as customs inspections, carrier network disruptions, and peak seasons.

6. Shipping Carriers

Our shipping carriers depend on the supplier fulfilling your order, so we cannot guarantee a specific courier. Typical carriers used include Australia Post, NZ Post, DHL, and UPS (indicative only). Once your order ships, you will receive a confirmation email with a tracking link and code. Tracking may take 24–48 hours to activate after dispatch. Orders may ship in separate parcels with different tracking numbers.

7. Order Changes & Address Updates

If you need to update your shipping address or cancel your order, contact us immediately. Email: support@veyora-lifestyle.com Phone: +31 6 87612613 Please note:

• While we will attempt to make changes, they cannot be guaranteed once processing begins.

• If an incorrect shipping address was provided at checkout, and the order is returned to the sender, you will be responsible for the additional shipping costs to resend the package.

8. Lost or Delayed Packages

If you have not received your order even though the tracking shows as delivered:

• Contact the shipping carrier directly to locate your package.

• If the issue remains unresolved, email us at support@veyora-lifestyle.com so we can assist you further.

9. Shipping Delays Disclaimer

While we strive to deliver all orders on time, certain delays may occur due to reasons beyond our control, such as:

• Customs clearance delays

• Severe weather-related disruptions

• Peak holiday season backlogs

• Errors by the shipping carrier Veyora Lifestyle is not liable for any delays caused by third-party carriers or customs authorities.

10. Contact Information

For any questions or concerns related to shipping, please reach out to us: 

Address: Eikengaard 19, 5283 EH Boxtel, Netherlands 

Phone: +31 6 87612613 

Email: support@veyora-lifestyle.com 

Support Hours: Monday–Friday, 9:00–17:00