General Billing Conditions
Thank you for shopping with us! Please read our payment policy carefully to ensure you understand the terms and conditions that apply to transactions made through our website. If you have any questions, please feel free to contact our customer service team. You can easily contact us using the information below; we are happy to assist you.
Accepted payment methods
We currently accept the following payment methods:
- American Express
- Apple Pay
- Bancontact
- Google Pay
- iDEAL
- Klarna
- Maestro
- MasterCard
- PayPal
- Shop Pay
- UnionPay
- Visa
Payment security
The security of your payment is our top priority. We use industry-standard encryption technologies to ensure that your personal and financial information is secure during the checkout process.
Secure Sockets Layer (SSL): Our website, veyora-lifestyle.com, uses 128-bit SSL security technology to provide you with the safest shopping experience possible. SSL technology allows for the encryption (coding) of sensitive information, including passwords and card numbers, during your online transactions. All forms on our site are secured with SSL technology.
PCI Compliance: We adhere to the Payment Card Industry Data Security Standard (PCI DSS), an information security standard created to strengthen controls over card data and reduce fraud.
Your Payment Information: Your card number is not accessible to us. Once your purchase is complete, we can only see your billing information, shipping information, order details, and the last 4 digits of your card. You can verify this secure mode by looking for the closed padlock icon and the "HTTPS" address in your browser.
Payment processing
We process payments immediately at the time of purchase. Once your payment has been successfully processed, you will receive a confirmation email with the details of your order.
Currency
Our website processes all payments in EUR.
Failed transactions
If your payment is declined or fails:
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Check that your card details or payment account information have been entered correctly.
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Contact your bank or payment provider for more information.
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If the problem is still occurring, contact our support team; we are ready to help you.
Refunds and disputes
For information about refunds, cancellations, or disputes, please refer to our Return and Refund Policy.
For further inquiries:
If you have any further questions, please contact our customer service:
Veyora Lifestyle
Address: Eikengaard 19, 5283 EH Boxtel, Netherlands
Phone: +31 6 87612613
Email: support@veyora-lifestyle.com
Support Hours: Monday to Friday: 9:00 a.m.–5:00 p.m.